Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to providing you with the best possible shopping experience, including fast and reliable shipping. Please review our shipping policy below for more information on shipping rates, delivery times, and other important details.
Shipping Methods and Delivery Times
We offer a variety of shipping options to suit your needs:
- Standard Shipping: 5-7 business days (usually within the continental U.S.)
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (next-day delivery)
Shipping times may vary depending on your location and the shipping method you choose. We strive to process all orders within 1-2 business days. Please note that business days are Monday to Friday, excluding holidays.
Shipping Rates
Shipping costs are calculated based on the size, weight, and destination of your order. You will see the shipping options and associated costs at checkout before confirming your order.
We offer free standard shipping on orders over [insert amount] to qualifying locations!
Order Processing
Once your order is placed, it typically takes 1-2 business days to process. You will receive a confirmation email once your order has been shipped, along with tracking information.
If your order is placed over the weekend or on a holiday, it will be processed the following business day.
International Shipping
We are pleased to offer international shipping to many countries. Shipping times and rates will vary depending on your location. Please be aware that customs duties, taxes, and fees may apply to international orders. These charges are the responsibility of the customer and are not included in the shipping costs at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number to monitor its progress. You can track your order on our website or directly through the carrier’s website.
Shipping Restrictions
We currently ship to [list countries or regions you don’t ship to, if applicable]. We do not ship to P.O. Boxes or APO/FPO addresses.
Missing or Damaged Items
If your order arrives damaged or missing items, please contact our customer service team within [insert time frame, e.g., 7 days] so that we can resolve the issue for you as quickly as possible.
Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect address information provided by the customer.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer service team at hoistedblack@gmail.com